Job Overview
Estimated Reading Time: 2 min
Why You Will Be Excited About This Role
This is a rare chance to own the entire retention function at one of Australia’s fastest-scaling fashion eCommerce brands. You won’t be maintaining someone else’s setup — you’ll be building the engine. Loyalty, Klaviyo, affiliates, customer insights — all yours, with a founding team behind you who genuinely wants it done well.
- Architect a loyalty programme from hidden asset to front-of-mind brand experience
- Own Klaviyo end-to-end — flows, segments, campaigns and performance
- Lead an affiliate community built on brand love, not just commissions
- Your data shapes decisions at the highest level of the business
Why You Will Like Working Here
Small team, fast pace, warm culture. New collections drop every fortnight, the brand is scaling across Australia and the US, and your work is visible from day one. There are no layers between your ideas and the people who can action them.
- Genuine autonomy — you build and own, not advise and hand off
- Direct access to founders and GM
- Cross-functional work across eCommerce, social and marketing
What You Will Be Working On
- Own all Klaviyo flows, segments and campaigns — run it as a performance channel
- Take the loyalty programme from underutilised to unmissable
- Manage and grow the affiliate programme — quality community over quantity
- Run customer surveys and build LTV segments to inform the whole business
- Present the retention dashboard at weekly trade and marketing meetings
What Type of Person Will Be Successful
- 3–5 years in CRM, retention or email marketing — eCommerce fashion preferred
- Hands-on Klaviyo experience is essential
- Experience with loyalty programmes and/or affiliate platforms a strong advantage
- Commercially minded, data-driven and a natural community builder
- Thrives in fast-moving environments where not everything has a playbook yet
Backgrounds in Email Marketing, Retention, Loyalty or eCRM are all welcome.
Assembly Talent — making belonging our business.
Assembly Talent places exceptional talent within leading retail, e-commerce, and beauty and lifestyle businesses. With over 20 years of industry experience, we’re specialists in seeking, securing and supporting flourishing careers — in Australia and abroad.
Job Type: Full-time
👉 You may contact them via the website’s contact number to inquire about the salary details.
Job Detail
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Job ID 179144
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Download Job PDF Click here to download
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Name/Company NameAssembly Talent and HR Pty Ltd
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Websitehttps://assemblytalent.com/
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Start Date13.04.2026
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CityMelbourne VIC, Were St, Brighton, Victoria 3186
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How to apply?Applicants are required to create an account on Jobsrack before proceeding to the company website to complete their application. Interested candidates should also send their updated resume to hello@assemblytalent.com