ICT Support Technician

Rhinland Cold Storage
  • Post Date: July 8, 2026
  • Posted Until: August 8, 2026
  • Applications 0
  • Views 6
Job Overview

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Full job description

About the role

We are a Bassendean-based cold storage and logistics business seeking a hands-on ICT Support Technician to keep our IT systems and equipment running reliably across the business. Our operation runs on technology — warehouse management systems, temperature monitoring, scanning and networked equipment — so you’ll be the go-to person for day-to-day technical support across our office, warehouse and transport functions, maintaining the hardware, network and systems we depend on.

Key responsibilities

  • Provide first- and second-level IT support; log, track and resolve hardware, software and connectivity issues
  • Determine hardware and software requirements and recommend solutions to operational problems
  • Install, configure and maintain desktops, laptops, handheld scanners, label printers and peripheral equipment
  • Install, update and manage software, licensing, security patching and antivirus
  • Adapt and configure existing applications and software to meet users’ requirements
  • Support the Warehouse Management System (WMS) and temperature-monitoring/data-logging systems
  • Maintain network infrastructure (LAN/Wi-Fi across office, warehouse and cold-store areas), servers and user accounts
  • Repair and replace peripheral equipment such as terminals, printers and modems
  • Maintain and support CCTV, access-control and telephony systems
  • Maintain backups, basic cyber-security and the IT asset register; assist with the company website/intranet
  • Liaise with external IT and telecommunications vendors

About you

  • A Diploma or Associate Degree (or higher) in Information Technology, Computer Science or related field — or at least 3 years’ relevant experience and/or relevant vendor certification
  • Demonstrated experience providing IT/help-desk support in a business environment
  • Sound knowledge of Windows, Microsoft 365, Active Directory and networking fundamentals
  • Experience supporting hardware, peripherals and handheld/mobile devices
  • Experience with network support and monitoring, backups and basic cyber-security
  • Strong troubleshooting skills and a customer-focused approach
  • Able to work on-site and move between office, warehouse and refrigerated cold-store areas
  • Current Australian driver’s licence and full working rights in Australia

What we offer

  • Full-time, ongoing role with a stable, growing WA business
  • Varied, hands-on work across a real operational environment

Work Location: In person

Job Detail
  • Job ID 179856
  • Download Job PDF Click here to download
  • Name/Company NameRhinland Cold Storage
  • Websitehttps://www.rhinlandcoldstorage.com.au/
  • Salary$80,000.00 per year
  • Start Date08.07.2026
  • City8 Hanwell Way, Bassendean WA 6054, AU
  • How to apply?Applicants are required to create an account on Jobsrack before proceeding to the company website to complete their application. Interested candidates should also send their updated resume to admin@rhinlandcoldstorage.com.au
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