Senior Restoration Technician

Job Overview

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Salary – $85-92K per year plus vehicle, commensurate with salary

Bring your restoration expertise to a role where technical skill, professionalism and ownership matter. As Senior Restoration Technician with Arch Restore Group, no longer will you have no control over the outcomes of the business, but you’ll be trusted to take ownership of hands-on restoration works, support clients through challenging events and play a key role in delivering a high-quality restoration service.

ABOUT ARG

Arch Restore Group specialise in insurance-based restoration and remediation services, helping homeowners, businesses and communities recover from damage caused by water, fire, mould, storms and other unforeseen events. We also provide specialist biohazard and clandestine cleaning services to support clients and families during difficult circumstances. Working alongside our sibling organisation, we are committed to delivering high-quality outcomes with professionalism, care and efficiency while supporting our clients through challenging times. We value team members who take ownership of their work, set a strong professional standard and contribute positively to our team culture.

WHAT WE OFFER

• The opportunity to front and grow a specialised restoration division within a well-established and respected business
• Full-time, ongoing work in an established and growing business
• Very generous remuneration package including fully maintained motor vehicle and performance-based bonus. Relocation cost reimbursement available
• A high level of independence and responsibility with the ability to make a meaningful impact on operations and service delivery
• Diverse and rewarding work across water, mould, fire, clandestine and storm restoration projects
• The chance to help clients and communities recover from unexpected property damage

ABOUT THE ROLE

We are seeking an experienced Senior Restoration Technicianto take ownership of our restoration operations and deliver exceptional outcomes for clients. This is a hands-on role suited to someone who is confident working independently, leading by example and managing restoration works from initial assessment and office-based report writing, through to completion.

You will be responsible for delivery high-quality water, mould, fire and storm restoration services, managing and operating specialist equipment, undertaking moisture mapping and documentation, ensuring works are completed safely, effectively and to industry standard. As the primary restoration technician, you will maintain strong relationships with clients and insurance companies.

WHAT WE ARE LOOKING FOR

We are looking for an experienced and self-motivated restoration professional who is capable of working autonomously and taking ownership of the restoration function.

Ideally you will have:

• IICRC qualifications in water damage restoration, mould remediation, fire & smoke restoration, bio-hazard and clandestine cleaning
• Strong knowledge of restoration processes, equipment and industry best practice
• Experience in report writing and general correspondence – use of MS suite and insurance works software
• Experience with moisture mapping, reporting and digital job management systems
• Good communication skills with a focus on customer service
• Demonstrated experience in restoration, construction or trade-based roles
• Current manual Drivers Licence and General Construction Induction Card (White Card)
• Able to work in active construction environments, with capacity for physical demands including lifting, working at heights and in confined spaces

ABOUT YOU

You are experienced restoration professional who demonstrates capability through consistent, reliable delivery. You take pride in delivering high-quality workmanship and have the self-direction and independent judgment to manage projects independently. You understand that clients are often experiencing stressful circumstances and approach every interaction with professionalism, empathy and care.

What is essential? Reliable, organised and solutions-focused, you are committed to maintaining high standards, identify opportunities for improvement and contribute positively to a strong team culture. You enjoy being trusted to take ownership and make decisions while playing a key role in the ongoing success and growth of the business.

We believe a diverse and inclusive team drives innovation and success. We welcome applications from people of all genders, backgrounds and experience levels – your attitude, willingness to learn, and teamwork matter most. If you believe you tick some of the boxes, be sure to contact Riley Allen on 0419 680 *** to discuss the opportunity.